Admission / discharge

Day of admission

At home

Please shower and wash your hair prior to admission, particularly if you expect to be unable to do this for a few days after your procedure. Please also remove all make-up, nail polish, body piercings and jewellery prior to admission and do not apply moisturisers or hair product.

If applicable, leave your medic alert bracelet / pendant on.

Wear warm clothes to  hospital as keeping warm before surgery can lower your chance of getting an infection.

Admissions

Report to the Admissions Lounge.

Upon admission, your nurse will discuss the admission process with you, including any relevant medical information and your post-operative expectations and requirements.

We schedule your admission time to allow for the admission process and aim to minimise your waiting time before you are escorted to theatre. Whilst we endeavour to minimise your waiting time, it is necessary to allow a cushion of time for the admission process which may include any special requirements requested by your surgeon or anaesthetist.

If you are a day surgery patient you may request a private room (subject to availability) and our normal daily room rate will apply. Please feel free to discuss this option with us when you phone us for a cost estimate.

Caring for children

The care and wellbeing of children and young people during their stay at Royston is very important to us; however we know that coming to hospital can be a stressful time for you and your child. Being prepared can make this easier for you. Visiting us at Royston before admission to familarise your child with our hospital may be a good idea. If you would like to do this, please telephone Royston reception who will put you in contact with the appropriate staff member to arrange a convenient time.

Parents and caregivers are encouraged to stay with their child during their time at Royston; please contact the hospital about our room options for overnight parent/caregiver accommodation.

Most children have a special item or favourite toy; we recommend this be brought to hospital with you along with your child’s clean pyjamas and toiletries.

In order to reduce separation anxiety in young children, a parent or caregiver may stay with their child while he/she is anaesthetised, providing that both the surgeon and the anaesthetist agree. Once your child is anaesthetised you will be shown out of the theatre area.

We try to allow a parent to be with their child in the post anaesthetic care unit once the child is conscious, but this will depend on instructions from the anaesthetist or surgeon. Please discuss this with the Admitting Nurse.

Discharge

The discharge process is important because it ensures that your care is formally transferred from the hospital to your specialist and/or general practitioner. Your specialist, in consultation with you and the nursing staff, will decide when you are ready for discharge.

Your nurse will be happy to assist you in arranging community services in preparation for your discharge. These services may include district nursing, physiotherapy, home help, personal care assistance or assessment for occupational therapy.

Inpatients

We ask that you vacate your room between 9am and 11am on the day you are discharged. Special arrangements can be made for a later discharge time, although a late discharge fee may be incurred. Should you wish to remain in hospital for a longer period to convalesce, the Ward Team Leader will be happy to discuss this option and the associated room rates with you.

Day Case patients

Your length of stay may vary between two and eight hours following surgery depending on your specialist’s and your nurse’s assessment.

Day surgery patients

Depending on your procedure and your individual recovery, patients usually stay between one and two hours following surgery.

In the first 24 hours following surgery, you should not drive a vehicle or operate any machinery. You are also advised not to make any important decisions, sign any legal documents or drink alcohol.

Transport

You should not drive yourself home after discharge. Please arrange to be taken home by a relative or friend in a private car, or use a taxi. We recommend that you do not use public transport.

When you get home

If you have been a day patient you should arrange for a responsible adult to stay with you for 24 hours after you get home. We recommend that you rest and follow the instructions of your doctor and/or hospital staff.

Follow-up

In most cases you will need to have a follow-up appointment with your specialist. Your nurse or specialist may have arranged this for you. If not, please ring your specialist within a day or so of leaving the hospital to arrange this.

If you suffer any pain not relieved by your pain-relief medication, or other problems, we encourage you to let your specialist or general practitioner know immediately or contact nursing staff at the hospital.

Following your discharge our nursing staff will telephone you at home to see how you are managing and to answer any concerns you might have.

Feedback

Royston Hospital welcomes all feedback as a means of identifying areas where we can improve and confirming where we are doing well. We therefore encourage you to complete the online patient experience survey that will be emailed to you 7-10 days following your discharge.

Feedback can also be given by writing a letter, an email, by telephone or in person.